Shipping policy

Shipping Policy 

GlowMart.com.pk par shopping karne ka shukriya. Hamari koshish hoti hai ke aap ka order jald se jald aur mehfooz tareeqe se deliver kiya jaye.


1. Order Processing


- Order confirmation ke baad aam tor par 1–2 working days mein order process aur dispatch kar diya jata hai.

- Weekend aur public holidays par processing mein thori dair ho sakti hai.


2. Delivery Time


- Pakistan ke aksar shehron mein delivery 2–5 working days mein ho jati hai.

- Remote areas mein delivery 5–7 working days tak le sakti hai.


3. Shipping Charges


- Shipping charges checkout par ya product page par wazeh tor par show kiye jayenge.

- Free shipping offers sirf un products ya campaigns par lagu hongi jahan wazeh tor par mention kiya gaya ho.


4. Cash on Delivery (COD)


GlowMart.com.pk filhal Pakistan bhar mein Cash on Delivery (COD) ki sahulat faraham karta hai (jahan courier service available ho).


5. Order Tracking


Order dispatch hone ke baad customer ko tracking information (agar available ho) WhatsApp, SMS ya email ke zariye share ki ja sakti hai.


6. Delivery Attempts


Agar courier delivery ke waqt customer se rabta na kar sake ya parcel receive na kiya jaye, to courier dobara delivery ki koshish kar sakta hai ya parcel return kiya ja sakta hai.


7. Delays


Mausami surat-e-haal, public holidays, courier issues ya kisi ghair mamooli wajah ki bunyaad par delivery mein dair ho sakti hai. Aisi surat mein GlowMart customer ko update dene ki puri koshish karega.


8. Incorrect Address


Agar customer ghalat ya na-mukammal address provide kare aur is ki wajah se delivery masla paida ho, to us ki zimmedari customer par hogi.